PRIVACY POLICY

Horizon Cross-Sector Consulting (referred to as "we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy details the types of information we collect, how we use it, and the measures we take to safeguard it in compliance with applicable data protection laws, including the GDPR.

Our operations at 110 16th Street Suite 1460, Denver, CO, 80202 encompass a broad range of supply chain, logistics, and transportation logistics services. This policy applies to information collected through our online platform and any other interactions you may have with us.

1. Information We Collect

We collect various types of information to provide and improve our logistics and supply chain services. This includes:

• Personal Identification Information: Such as names, job titles, company names, postal addresses, email addresses, and telephone numbers when you inquire about our services, register for an account, or engage with our team.
• Business and Financial Information: Including business details, payment information (e.g., bank account details for invoicing), and contractual terms relevant to the services we provide.
• Logistics and Service-Related Data: This may include shipment details, tracking information, supply chain data, service preferences, and communication pertaining to services delivered.
• Technical Data: Information about your device and how you interact with our online platform, such as your IP address, browser type, operating system, referral sources, and pages viewed. This data helps us ensure the security and functionality of our site.
• Communications Data: Records of communications with us, including emails and phone calls, to assist with customer support and service improvement.

2. How We Use Your Information

We use the collected information for various purposes, primarily to deliver our expert supply chain and logistics services:

• To Provide and Manage Services: Executing logistics, managing transportation, optimising supply chains, and fulfilling contractual obligations.
• Customer Support and Communication: Responding to inquiries, providing updates on services, and addressing any issues.
• Billing and Payments: Processing payments, invoicing for services rendered, and managing financial transactions.
• Improvement and Development: Analyzing data to enhance our services, develop new solutions in supply chain and transportation logistics, and improve user experience on our online platform.
• Marketing and Outreach: With your consent, sending you information about our services, promotions, or news that may be of interest to you. You can opt out at any time.
• Security and Legal Compliance: Protecting our online platform, detecting and preventing fraud, and complying with legal obligations, regulations, or governmental requests.

3. How We Share Your Information

We do not sell your personal data. We may share information with third parties only in limited circumstances:

• Service Providers: With trusted third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., IT support, payment processing, analytics, transportation partners). These parties are bound by confidentiality agreements and are prohibited from using your personal data for any purpose other than providing services to us.
• Legal Requirements: When required by law or to respond to valid legal processes, such as subpoenas, court orders, or government requests, to protect our rights, or the safety of others.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Consent: With your explicit consent, we may share your information for other purposes not covered by this policy.

4. International Data Transfers

As a global logistics company, we may transfer and process your data in countries outside of your primary residence, including outside the European Economic Area (EEA). When we transfer personal data internationally, we implement appropriate safeguards to ensure that your personal data receives a level of protection consistent with applicable data protection laws. This may include using standard contractual clauses approved by the European Commission or relying on other legal mechanisms.

5. Data Security

We take the security of your personal data seriously. We implement robust technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include data encryption, access controls, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our online platform may use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our online platform and updating the "last updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Horizon Cross-Sector Consulting with your supply chain and logistics needs.